General HVAC Questions
How does a ductless heat pump work?
The heat is transferred through the system. It goes through the cycle of evaporation and condensation. A refrigerant substance is used through a compressor pump to help achieve this cooled air. The system contains two heat exchange coils. One of those contains the necessary refrigerant material. The other works to evaporate it. This allows the refrigerant to absorb the heat from the area. This happens during the evaporation process. They work to maintain the specific temperature a person desires by using a thermostat to control the movement of the air between the coil systems.
How often should I replace my HVAC filter(s)?
Do you recommend special allergen filters?
- While allergen filters can be helpful, we do not recommend these to be used during the AC mode. These filters restrict air flow and can cause strain on the equipment.
- If you are worried about air quality, ask us about our UV lights or media filters for your entire home.
When should I look into replacing my system?
Why is regularly scheduled maintenance beneficial to my system?
What is the difference between R-22 and 410-A refrigerant?
Why is indoor air quality important?
How can I control energy costs?
- For starters, a high energy efficient system can help lower your cost. Depending on your energy provider, you can inquire about qualifying for smart saver programs. These programs are based on the system’s seer rating.
- Using a programmable thermostat so that you can set the temperatures for specific times/ needs during the day.
- During the heat mode on heat pumps, only raise your temperature 2 degrees at a time. Any more can activate your heat strips.
If I hear sounds from my systems, when should I call?
What is a SEER rating?
Do you offer a payment plan?
We offer special financing* through Wells Fargo. Click here for more information.
*Subject to Credit Approval. Please Call for Details.
Heat Specific Questions
What is a defrost cycle?
When I run my heat, there is a funny smell. What does that mean?
- Dirty sock syndrome is the moldy smelling odor that comes from your air conditioner or heat pump when you first turn it on or when a heat pump goes into the defrost cycle. It smells similar to dirty gym socks which is where the name comes from. It is caused by mold and bacteria on the evaporator coil (indoor coil).
- The best thing to do is to install a UV light to eliminate the odor and purify the air.
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*FOR AFTER HOUR & WEEKEND ISSUES, please call:
(864) 718-7200 for Oconee, Pickens & Surrounding Areas
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